Core Responsibilities
Team Supervision: Assign daily tasks, coordinate staff schedules, monitor performance, and lead by example on the floor.
Operations & Workflow: Open or close the facility, manage cash registers/drawers, balance daily sales, and maintain smooth transitions between shifts.
Customer Service: Handle guest inquiries, resolve complaints, and ensure high service quality.
Inventory & Supplies: Track stock levels, organize storage areas, restock items, and place product orders when needed.
Safety & Compliance: Enforce company policies, health codes, food safety regulations, and workplace safety standards.
Reporting: Communicate shift updates, sales tallies, and staff issues to the assistant manager or general manager.