ఫ్రంట్ ఆఫీస్/సేల్స్ ఎగ్జిక్యూటివ్

Job Title: Front Office Associate

Job Summary

We are looking for a professional, guest-focused Front Office Associate to join our team at Hotel Krishna, Nizamabad. As the first point of contact, you will manage all aspects of guest check-ins, check-outs, reservations, and inquiries. The ideal candidate must have excellent communication skills, a welcoming demeanor, and the ability to comfortably manage hotel operations across rotating schedules.

Salary & Job Type

• Salary: ₹10,000 to ₹11,000 per month

• Job Type: Full-time

Key Responsibilities

• Greet, welcome, and accurately check in guests arriving at the hotel.

• Handle guest check-outs, process payments securely, and issue room keys.

• Manage incoming telephone calls, email correspondence, and walk-in room reservations.

• Maintain the reception desk area to ensure it remains clean, organized, and presentable.

• Coordinate room assignments and special requests with Housekeeping and maintenance teams.

• Address and resolve guest queries, requests, or complaints efficiently to ensure high satisfaction.

• Maintain accurate guest ledgers, billing, and front office records.

Shift Requirements (Critical)

• Rotational Shifts: Must be willing to work flexible hours, including weekends and public holidays.

• Night Shifts: This position strictly requires working scheduled night shifts as part of the rotation.

Qualifications & Skills

• Education: 10+2 Or Graduate in any field (Hotel Management background is a plus).

• Experience: Freshers with strong communication or candidates with 1–2 years of experience in front desk/hospitality roles are welcome.

• Languages: Fluency in Telugu and Hindi is highly preferred; working knowledge of English.

• Technical Skills: Basic computer literacy (MS Excel/Word). Familiarity with Hotel Management Software / Property Management Systems (PMS) like IDS is a major advantage.

• Traits: Professional grooming, strong problem-solving skills, and a friendly, polite attitude.

• It is a Full Time రిసెప్షనిస్ట్ job for candidates with 0 - 2 years of experience.