Front Office Receptionist

Job Summary:

We are seeking a highly motivated and customer-centric Customer Relationship Executive (CRE) to join our team in the furniture retail segment. The successful candidate will be responsible for building long-term relationships with customers, and delivering exceptional customer service to create a memorable shopping experience.

Key Responsibilities:

- Develop and maintain strong relationships with customers to understand their furniture needs, preferences, and lifestyle

- Provide personalized product recommendations, showcasing features, benefits, and value proposition of our furniture products

- Handle customer inquiries, complaints, and feedback, resolving issues promptly and professionally

- Collaborate with colleagues to achieve team goals, share best practices, and provide excellent customer service

Requirements:

0-2 years of experience in customer-facing roles, preferably in retail, furniture sales, or related industry

- Excellent communication, negotiation, and interpersonal skills

- Strong product knowledge and ability to learn about furniture products, trends, and market insights

- Ability to work in a fast-paced environment, prioritize tasks, and manage time effectively

- Good problem-solving skills, ability to handle customer complaints, and provide solutions

- Basic computer skills and willingness to learn new technologies

- Fluency in English and local languages (Hindi, Telugu)

Desired Skills:

- Customer-centric mindset and passion for delivering exceptional service

- Strong influencing skills

- Ability to work independently and as part of a team

- Positive attitude, energetic, and willingness to learn and grow

- Familiarity with furniture industry trends, products, and competitors (preferred)

If you're a motivated and customer-focused individual with a passion for furniture, we'd love to hear from you!

Interested candidates share your updated CV to talenthead@galleca.com

Job Types: Full-time, Fresher

Work Location: In person

• It is a Full Time రిసెప్షనిస్ట్ job for candidates with 0 - 1 years of experience.