About AK Glass
AK Glass & Aluminium Works is a well-established glass and aluminium business with a strong legacy in the industry. We deal in glass, shower partitions, shower enclosures, glass railings, LED mirrors, aluminium solutions and other architectural glass products.
We are looking for a smart, presentable and responsible Front Office Executive / Receptionist to be the first point of contact for our customers and visitors.
Key Responsibilities
Welcome and attend to customers and visitors professionally.
Handle incoming calls and direct them to the appropriate team member.
Respond to customer enquiries received through WhatsApp, phone calls and walk-ins.
Understand basic customer requirements and coordinate with the sales/site team.
Maintain customer enquiry and follow-up records.
Schedule and coordinate appointments and customer visits.
Prepare basic quotations, invoices and other office documents.
Maintain records using MS Excel, Word and other basic computer applications.
Follow up with customers regarding quotations and pending enquiries.
Coordinate with sales, site and workshop teams for smooth communication.
Maintain a clean, organised and professional reception/office area.
Perform basic day-to-day administrative and office coordination work.
What We Are Looking For
Good communication skills in Hindi and English.
Pleasant personality and professional appearance.
Confident and polite while dealing with customers.
Basic knowledge of MS Word and Excel.
Comfortable using WhatsApp and smartphones/computers.
Good organisational and follow-up skills.
Ability to multitask and handle multiple customer enquiries.
Responsible, punctual and willing to learn.
Prior experience in front office, receptionist, showroom, customer service or sales coordination will be an advantage.
Freshers with good communication skills and a positive attitude are also welcome to apply.
Preferred Qualities
We are looking for someone who is:
Presentable • Polite • Confident • Organised • Responsible • Customer-friendly • Quick to Learn
Experience in a showroom, interior, architecture, construction, glass/aluminium, furniture or similar industry will be an added advantage.
Why Join AK Glass?
Stable full-time employment
Professional and customer-facing work environment
Opportunity to learn sales, customer handling and business operations
Growth opportunities based on performance
Performance-based incentives may be offered to the right candidate