ఫ్రంట్ ఆఫీస్ మేనేజర్

The Role ;

We are looking for a Clinic manager /front desk executive to provide a point of contact for the patients and act as a focal point of communication between patients, specialists and clinic staff.

The successful candidate should be enthusiastic and experienced and someone who enjoys patient contact to support the delivery of a high-quality service. You must be able to demonstrate good communication skills, flexibility, reliability and have an organised approach to work.

Job Description

• Serves patients by greeting and helping them

• Scheduling appointments

• Maintaining and creating patient and clinical records, both manually and digitally

• Maintaining and updating clinics and patients’ accounts, both manually and digitally and controlling credit/ instalments extended to patients

• Welcoming patients and visitors in person or on the telephone and answering phone inquiries

• Keeps patient appointments on schedule by timely reminders, reviewing service delivery by coordinating with labs and updating if any changes or delays

• Comforts patients by anticipating patients’ anxieties, answering patients’ questions

• Maintaining the reception area

• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies

• Scheduling and maintaining clinic’s equipment service, repairs and data

Job Skills

• Good communication and interpersonal skills

• Multitasking

• Flexibility

• Telephone skills

• Customer service

• Time management

• Organization

• Attention to detail

• Scheduling

• Basic computer skills i.e., Microsoft excel, word, power point

• Professionalism

• Quality focus

Educational qualifications/ experience

• University/ college degree is an asset

• Previous experience - preferred

Job Type: Full Time (6 days/ week)

• It is a Full Time రిసెప్షనిస్ట్ job for candidates with 2 - 3 years of experience.