ఫ్రంట్ డెస్క్ రిసెప్షనిస్ట్

Key Responsibilities

• Welcome and greet students, parents, visitors, and staff in a polite and professional manner.

• Handle incoming and outgoing telephone calls and respond to routine queries.

• Provide accurate information about courses, classes, schedules, admissions, fees, and institute policies.

• Guide prospective students and parents regarding admission procedures and direct them to the appropriate department or counsellor.

• Maintain the visitor register and manage front-office records.

• Handle student and parent enquiries through phone, email, WhatsApp, or other communication channels.

• Coordinate appointments and meetings for the Centre Head, Principal, management, or other staff members.

• Receive and distribute letters, documents, parcels, and other official communications.

• Maintain and update student, visitor, enquiry, and other administrative records as required.

• Assist the admissions and administrative teams with documentation and follow-ups.

• Coordinate with faculty and other departments to resolve routine student/parent queries.

• Maintain a clean, organized, and welcoming reception area.

• Assist in preparing notices, circulars, forms, reports, and other basic documents.

• Support the institute during parent meetings, seminars, workshops, examinations, orientations, and other events.

• Maintain confidentiality of student, parent, employee, and institute information.

• Perform other front-office and administrative duties assigned by the management

• It is a Full Time రిసెప్షనిస్ట్ job for candidates with 0 - 1 years of experience.