Here are Key responsibilities for a TPA Receptionist in short, bullet-point format:
Greet and assist patients at the front desk, managing check-ins and inquiries.
Coordinate with TPA (Third Party Administrator) for insurance pre-authorizations and claims.
Verify insurance details and guide patients on claim processes.
Maintain accurate records of patient details and insurance documents.
Liaise with hospital billing and administration for seamless claim settlements.
Follow up on pending claims and resolve discrepancies with insurers or TPA.
Ensure confidentiality of patient and insurance information.