Job description: We are looking for a compassionate and well-organized Patient Care Executive to support patient engagement and coordination activities. The role focuses on patient communication, follow-ups, digital coordination, and documentation while ensuring compliance with healthcare standards. Candidates with a healthcare background and comfort with Excel, online meetings, and WhatsApp-based patient communication are strongly preferred. Key Responsibilities: Conduct patient reminder and follow-up calls to support treatment continuity and patient adherence. Engage patients empathetically and build trust-based, long-term relationships. Manage and monitor WhatsApp patient groups for wellness updates, and engagement activities, as per company guidelines. Coordinate and support online webinars for patient holistic wellbeing, including scheduling, invitations, reminders, and basic technical support. Assist in managing patient registrations and attendance for webinars and digital wellness sessions. Act as a point of contact for patients during webinars to address coordination-related queries. Maintain accurate patient interaction records, follow-up trackers, and engagement reports using MS Excel. Document feedback and participation insights from wellness initiatives and webinars. Participate in and assist with online meetings with internal teams and healthcare professionals. Ensure all patient communication complies with company SOPs, confidentiality standards, and regulatory guidelines. Requirements: Diploma or Degree in Pharmacy, Nursing, Life Sciences, or any healthcare-related field. 1–3 years of experience in patient care, healthcare coordination, wellness programs, or pharma/nursing support roles. Working knowledge of MS Excel for data tracking and reporting. Comfortable handling online meeting platforms (Zoom, Google Meet, MS Teams).