JOB DESCRIPTION
Job ID: BI-SEE-0526-009
Job Title: Service Executive
Department: Service
Employment Type: Full-Time
Job Purpose
To provide on-site technical service, installation, and maintenance of company equipment, ensuring customer satisfaction and minimal downtime.
Eligibility Criteria
Gender: Male
Age: Up to 30 Years
Salary & Perks
Salary: ₹18,000 – ₹20,000 per month
Perks: Travel Allowance, Food Allowance, ESIC & Life Insurance, Incentives on After Market Sales
Job Location & Nature
Location: All Bihar – Regions
Nature: 100% Field Role with frequent client visits
Qualification & Experience
Qualification: I.T.I. / Diploma / B. Tech (Mechanical or Electrical)
Experience: 0-3 years of experience in service/maintenance
Key Responsibilities
Provide on-site installation, servicing, and maintenance
Diagnose and repair mechanical/electrical issues
Handle customer queries and ensure quick resolution
Maintain service reports and documentation
Coordinate with internal teams for issue escalation
Skills & Competencies
Basic knowledge of mechanical/electrical systems
Strong troubleshooting and problem-solving skills
Good communication and customer-handling ability
Ability to work independently in field conditions
Time management and reporting discipline
Mandatory Requirements
Valid Driving License (DL)
Own two-wheeler (bike/scooter)
Willingness for 100% field travel across Bihar
Physically fit for field/service work
Basic local language proficiency
No immediate plans for further education