Job responsibilities of Technician
• Greet customers when they arrive and take a detailed history of vehicle performance or mechanical failure
• Diagnose vehicles based on observational and mechanical testing as well as information provided by the customer
• Provide customers with detailed estimates for repairs and replacements and obtain signature approval prior to commencing work
• Repair vehicles based on the diagnosed issues and repair estimate
• Test drive vehicles after repairs are complete to ensure mechanical soundness and to determine whether any other problems exist
• Describe vehicle’s condition to customer and answer any follow-up questions
• File appropriate documentation on each repair