
- Perform regular maintenance and live repair of e2W bikes brought in at our Yulu centres.
- Use hand tools and power tools to fix mechanical and electrical issues as per the diagnosed faults.
- Conduct thorough diagnostics of incoming vehicles, identify issues, and solve mechanical, electrical, or system-related problems in e2W bikes.
- Resolve problems in real-time, ensuring the bike is safe, reliable, and fully operational.
- Engage professionally with users who bring in bikes for repair, ensuring a smooth, courteous, and positive customer experience.
- Communicate repair details and timelines to users clearly and efficiently.
- Complete a set target of repairs as determined by your supervisor, maintaining a consistent and efficient workflow.
- Ensure that all repairs meet the company's standards for quality, safety, and performance.
- Use the correct spare parts based on the diagnostic results and repair requirements, ensuring parts are properly recorded in Inventory management.
- Follow all safety protocols while working with tools, equipment, and vehicles.
- Keep the shop floor clean, organized, and free of hazards, ensuring a safe environment for yourself and colleagues.
- Ensure that all hand tools, power tools, and diagnostic equipment are maintained, calibrated, and used properly to ensure precision and efficiency.