
Yulu Bikes Pvt Ltd is looking for a dedicated and skilled Mechanic to join our innovative Electric 2-Wheeler (e2W) team. You will be working in a fast-paced environment, ensuring the smooth operation of our vehicles and delivering top-tier customer service. This role demands a keen eye for detail, excellent troubleshooting skills, and a commitment to safety and quality.
- Perform regular maintenance and live repair of e2W bikes brought in at our Yulu centres.
- Use hand tools and power tools to fix mechanical and electrical issues as per the diagnosed faults.
- Conduct thorough diagnostics of incoming vehicles, identify issues, and solve mechanical, electrical, or system-related problems in e2W bikes.
- Resolve problems in real-time, ensuring the bike is safe, reliable, and fully operational.
- Engage professionally with users who bring in bikes for repair, ensuring a smooth, courteous, and positive customer experience.
- Communicate repair details and timelines to users clearly and efficiently.
- Complete a set target of repairs as determined by your supervisor, maintaining a consistent and efficient workflow.
- Ensure that all repairs meet the company's standards for quality, safety, and performance.
- Use the correct spare parts based on the diagnostic results and repair requirements, ensuring parts are properly recorded in Inventory management.
- Follow all safety protocols while working with tools, equipment, and vehicles.
- Keep the shop floor clean, organized, and free of hazards, ensuring a safe environment for yourself and colleagues.
- Ensure that all hand tools, power tools, and diagnostic equipment are maintained, calibrated, and used properly to ensure precision and efficiency.
- Fundamental knowledge of two-wheeler parts, systems, and maintenance, with an emphasis on electric vehicles (EVs).
- Moderate to Proficient in diagnosing and resolving both mechanical and basic electrical issues, especially in electric 2W bikes.
- Ability to perform repairs with a high level of accuracy and care, ensuring all work is completed to the highest standard.
- Familiarity with using Android smartphones for work-related tasks, such as tracking repairs, diagnostics, and user interactions.
- A strong commitment to working safely and maintaining a safe work environment.
- Professional demeanor when interacting with users, ensuring a positive experience during bike drop-offs and pickups.