Job Title: Public Relations Officer (PRO) – Branding & Specialty Promotion
Industry: Hospital / Healthcare
Location: Palghar
Reporting To: Management / Marketing Head / Administrator
Job Summary:
The Public Relations Officer (PRO) will be responsible for enhancing the hospital’s visibility, strengthening brand presence, and promoting key specialties. The role focuses on developing professional relationships with doctors, clinics, corporates, and referral sources while ensuring a positive public image of the hospital.
Key Responsibilities:
Branding & Promotion
Promote hospital services, facilities, and specialties to external stakeholders
Develop and maintain strong brand awareness in the local market
Coordinate with management for marketing & promotional initiatives
Represent the hospital at events, health camps, and promotional activities
Support digital and offline branding efforts
Specialty & Referral Development
Build relationships with referring doctors, clinics, and healthcare providers
Promote specialty departments (ICU, Surgery, Diagnostics, etc.)
Increase patient footfall through professional networking
Identify new business opportunities and referral channels
Maintain regular follow-ups with referral sources
Corporate & Institutional Relations
Develop connections with corporates, TPAs, and insurance representatives
Coordinate for corporate tie-ups and health checkup programs
Maintain professional hospital representation
Patient Coordination & Experience
Assist patients/attendants with guidance and service coordination
Handle concerns and ensure high patient satisfaction
Act as a bridge between patients and hospital departments
Required Skills:
Excellent communication & interpersonal abilities
Strong networking and relationship-building skills
Confidence in fieldwork & promotional activities
Professional presentation & attitude
Basic computer and reporting skills
Qualification:
Graduate in any discipline (preferred)
Background in healthcare / hospital marketing preferred
Experience:
Experience in hospital / healthcare / medical marketing preferred
Freshers with strong communication skills may also apply