A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,000 - 33,000 /నెల
Hexaware Technologies
ఘన్సోలీ, నవీ ముంబై
మార్కెటింగ్ లో 6 - 12 నెలలు అనుభవం
ఫుల్ టైమ్
We are hiring for the Athena-ORM (Social Media – Online Reputation Management) Process, which involves 80% Online Reputation Management and 20% Voice Support. The role requires monitoring and managing brand presence across social media platforms, responding to customer reviews, comments, and queries in a timely and professional manner, and ensuring positive customer engagement to maintain the company’s online reputation. Candidates will also handle inbound/outbound calls as required to resolve escalations and provide effective customer support. Applicants should have excellent written and verbal communication skills, strong comprehension, social media awareness, and a customer-centric approach. Freshers with strong communication skills and experienced candidates in ORM or voice processes are welcome to apply.
High DemandHigh Demand
