ఇకామర్స్ అకౌంట్ మేనేజర్

We are looking for an experienced E-commerce Account Manager to manage and grow our online business across Flipkart, Amazon, and Myntra. The candidate will be responsible for product listing, catalog management, inventory updates, order processing, sales growth, advertising campaigns, account health, and marketplace policy compliance.

Key Responsibilities

Account Management

Manage seller accounts on Flipkart, Amazon, and Myntra.

Monitor account health, performance metrics, and seller dashboards.

Resolve account-related issues through marketplace support.

Product Listing & Catalog Management

Create, update, and optimize product listings.

Write SEO-friendly product titles, descriptions, bullet points, and search keywords.

Upload product images, update pricing, and maintain catalog accuracy.

Resolve listing errors, suppressed listings, and product approval issues.

Sales & Business Growth

Develop strategies to increase sales, orders, and product visibility.

Monitor daily, weekly, and monthly sales performance.

Analyze competitor pricing, product demand, and market trends.

Improve product rankings and conversion rates.

Inventory & Order Management

Monitor stock levels and update inventory regularly.

Coordinate order processing, dispatch, cancellations, and returns.

Track delivery performance and reduce order defects.

Advertising & Promotions

Manage marketplace advertising campaigns and promotional activities.

Monitor advertising spend, ROAS, ACOS, and campaign performance where applicable.

Optimize campaigns to improve sales and control advertising costs.

Returns & Account Health

Monitor returns, defective products, customer complaints, and negative feedback.

Raise support tickets and follow up on unresolved issues.

Work to reduce return rates and maintain marketplace performance standards.

Reports & Analytics

Prepare daily sales, inventory, returns, and advertising reports.

Analyze business performance using Excel and marketplace dashboards.

Identify opportunities to improve profitability and operational efficiency.

Required Skills

Hands-on experience with Flipkart Seller Hub, Amazon Seller Central, and Myntra seller/partner portals.

Knowledge of e-commerce cataloging, SEO, inventory, pricing, and order management.

Understanding of marketplace advertising and sales analytics.

Good knowledge of MS Excel, including filters, formulas, and pivot tables.

Strong communication, problem-solving, and analytical skills.

• It is a Full Time మార్కెటింగ్ job for candidates with 1 - 2 years of experience.