We are seeking a results-driven E-Commerce Account Manager to oversee and grow our online retail accounts. This role will manage day-to-day operations of key e-commerce platforms and retail partners, ensuring optimal performance, sales growth, and customer satisfaction. The ideal candidate has experience in managing online marketplaces (such as Amazon, Walmart, Shopify, etc.), understands digital merchandising and analytics, and can build strong client relationships.
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Job description for e commerce account manager
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Here’s a sample Job Description for an E-Commerce Account Manager. You can tailor it depending on the company, industry, or platform (e.g., Amazon, Shopify, Walmart Marketplace, etc.):
Job Title: E-Commerce Account Manager
Location: [Insert Location or Remote]
Department: Sales / E-Commerce
Reports To: Head of E-Commerce / Sales Director
Employment Type: Full-Time
Job Summary:
We are seeking a results-driven E-Commerce Account Manager to oversee and grow our online retail accounts. This role will manage day-to-day operations of key e-commerce platforms and retail partners, ensuring optimal performance, sales growth, and customer satisfaction. The ideal candidate has experience in managing online marketplaces (such as Amazon, Walmart, Shopify, etc.), understands digital merchandising and analytics, and can build strong client relationships.
Key Responsibilities:
Manage and grow assigned e-commerce accounts (e.g., Amazon, Walmart, Shopify, etc.).
Optimize product listings (titles, descriptions, images, keywords) to maximize visibility and conversion.
Analyze sales performance, customer behavior, and trends to identify growth opportunities.
Monitor and manage inventory levels, order fulfillment, and returns.
Collaborate with marketing teams on promotions, campaigns, and advertising strategies (e.g., Amazon Ads, Google Shopping).
Manage pricing strategies to remain competitive while maintaining margins.
Prepare and present regular performance reports to stakeholders.