Job Title: E-commerce Executive
Job Type: Full-Time
Job Summary
We are looking for a motivated and detail-oriented E-commerce Executive to manage daily e-commerce operations across various online marketplaces. The ideal candidate should have experience in product listings, order processing, inventory management, and marketplace operations while ensuring a seamless customer experience and driving online sales.
Key Responsibilities
Manage product listings on marketplaces such as Amazon, Flipkart, Myntra, Ajio, and other e-commerce platforms.
Create, update, and optimize product titles, descriptions, images, pricing, and attributes.
Monitor inventory levels and coordinate with the warehouse team to ensure stock availability.
Process customer orders, returns, exchanges, and cancellations efficiently.
Handle marketplace account health and resolve listing-related issues.
Monitor daily sales performance and prepare reports.
Coordinate with logistics partners to ensure timely order dispatch and delivery.
Manage promotional campaigns, discounts, coupons, and seasonal offers.
Track competitor pricing, market trends, and product performance.
Respond to customer queries and coordinate with the support team for issue resolution.
Ensure accurate product catalog management and maintain data quality.
Work closely with the marketing team to improve online visibility and sales performance.
Required Skills
Strong knowledge of Amazon Seller Central, Flipkart Seller Hub, or similar platforms.
Excellent proficiency in Microsoft Excel and Google Sheets.
Good analytical and problem-solving skills.
Strong communication and coordination abilities.
Ability to manage multiple tasks and meet deadlines.
Attention to detail and strong organizational skills.
Preferred Skills
Knowledge of online marketplace policies and account management.
Basic understanding of SEO for product listings.
Experience with inventory management systems and order management software.
Familiarity with digital marketing and online sales strategies.
Key Performance Indicators (KPIs)
Product listing accuracy and completeness.
Order processing and fulfillment efficiency.
Inventory accuracy and stock management.
Sales growth across e-commerce platforms.
Marketplace account health.
Customer satisfaction and issue resolution.
What We Offer
Competitive salary package.
Career growth opportunities.
Professional training and development.
Friendly and collaborative work environment.