E-commerce Marketing Executive

An E-Commerce Executive assists the e-commerce team in managing online sales channels, product listings, and digital operations. The role is usually entry-level and focuses on learning how online retail businesses operate.

Key Responsibilities

1. Product Listing Management

   • Upload and update product information (title, description, price, images) on e-commerce platforms such as Amazon, Flipkart, or the company’s website.

   • Ensure product details are accurate and optimized.

2. Order Processing

   • Monitor incoming orders.

   • Coordinate with the warehouse or logistics team for packaging and shipping.

3. Inventory Management

   • Track stock levels.

   • Update inventory data to prevent overselling.

4. Customer Support

   • Respond to customer queries via email, chat, or marketplace messaging.

   • Handle returns, exchanges, and complaints.

5. Data Analysis & Reporting

   • Prepare daily/weekly sales reports.

   • Analyze product performance, traffic, and conversions.

6. Promotion & Marketing Support

   • Assist in running online promotions, discounts, and campaigns.

   • Support digital marketing activities on platforms like Instagram and Facebook.

7. Competitor Research

   • Study competitors’ pricing, product listings, and marketing strategies.

Required Skills

• Basic knowledge of e-commerce platforms

• Familiarity with tools like Microsoft Excel or Google Sheets

• Good communication skills

• Attention to detail

• Basic understanding of digital marketing

Educational Background

• Bachelor’s degree (or pursuing) in Business, Marketing, Commerce, or related field.

• It is a Full Time మార్కెటింగ్ job for candidates with 1 - 3 years of experience.