E-Commerce Executive (Amazon & Flipkart)
Job Location
PATPARGANJ
Job Summary
We are looking for a Female E-Commerce Executive with hands-on experience in Amazon and Flipkart marketplace operations. The candidate will be responsible for managing seller accounts, order processing, listings, Seller Flex operations, advertising support, catalog management, brand content optimization, and marketplace performance management.
Key Responsibilities
Marketplace Operations
Manage Amazon Seller Central and Flipkart Seller Hub accounts.
Handle complete order processing for both Amazon and Flipkart accounts.
Manage Seller Flex operations and coordinate order fulfillment.
Monitor account health and marketplace performance metrics.
Product Listing & Catalog Management
Create and manage single listings and bulk/build listings.
Update product catalogs, attributes, images, and descriptions.
Resolve listing errors and catalog-related issues.
Manage variation listings and category mapping.
Account & Case Management
Raise and follow up on cases with Amazon and Flipkart support teams.
Resolve product, catalog, account, and operational queries.
Handle marketplace escalations and issue resolution.
FBA, FBF & Returns Management
Manage Amazon FBA and Flipkart FBF operations.
Monitor inventory and replenishment planning.
Handle return claims, reimbursement claims, and dispute management.
Coordinate with logistics and warehouse teams.
Advertising & Marketing
Basic knowledge of Amazon Ads and Flipkart Ads.
Monitor advertising campaigns and performance.
Support PPC optimization activities.
Content & Brand Management
Create and manage A+ Content.
Manage Amazon Brand Store and storefront optimization.
Ensure brand consistency across marketplaces.
Pricing & Promotions
Manage product pricing strategies.
Create and execute promotions, deals, and discount campaigns.
Monitor competitor pricing and marketplace trends.
Keyword & Data Analysis
Perform keyword research and analysis.
Optimize listings for search visibility and conversions.
Generate and analyze sales, inventory, and performance reports.
Prepare MIS reports and actionable insights for management.
Required Skills
Amazon Seller Central
Flipkart Seller Hub
Seller Flex Operations
Amazon FBA & Flipkart FBF
Product Listing (Single & Bulk)
Catalog Management
Case Management & Account Support
Return Claim Management
Basic Amazon/Flipkart Ads Knowledge
Keyword Research & SEO
Pricing & Promotion Management
A+ Content & Brand Store Management
Advanced Excel and Reporting
Data Analysis & MIS Reporting