Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc.
Propose innovative ideas to increase market share
Conduct personnel performance appraisals to assess training needs and build career paths
Deal with all issues that arise from staff or customers (complaints, grievances etc.)
Be a shining example of well behaviour and high performance
Additional store manager duties as needed
Monitoring inventory levels and ordering new items.
Hiring, training, and overseeing new staff.
Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
Ensuring store compliance with health and safety regulations.
Developing and arranging promotional material and in-store displays.
Preparing detailed reports on buying trends, customer requirements, and profits.
Undertaking store administration duties such as managing store budgets and updating financial records.