SAP S/4HANA Production Planning and Quality Management Lead

SAP PTM/PPDS Lead Role Overview Position: SAP S/4HANA PTM Lead (Production Planning, Quality Management, and Manufacturing Integration) We are looking for 8 to 10 years relevant experience Project Type: L2/L3 AMS (Application Management Services) / Support & Continuous Improvement Key Responsibilities 1. Incident & Problem Management Own and manage L2 and L3 support tickets for PP, QM, and related supply chain modules in SAP S/4HANA.Oversee critical incidents (P1/P2) ensuring strict adherence to SLAs (Service Level Agreements) and MTTR (Mean Time to Resolve).Lead root-cause analysis (RCA) for recurring issues to prevent future operational disruptions. 2. Manufacturing & Quality Operations Monitor critical background jobs, such as MRP Live, capacity planning, and shop floor execution, to ensure system health.Support master data governance and data consistency related to Routings, Bills of Materials (BOMs), Work Centers, and Inspection Plans.Ensure smooth integration between Plant Maintenance (PM), Materials Management (MM), and Finance/Controlling (FICO).Expert in areas of IPPE master data, model mix planing and sequencing, configurable materials serial number , interface from external systems, PLMSI integration, S/4 HANA & ePPDS integration, MRP Fiori Applications, engineering change numbers 3. Enhancement & Continuous Improvement Translate complex business requirements into high-quality Functional Specifications (FSDs) for RICEFW (Reports, Interfaces, Conversions, Enhancements, Forms).Collaborate with ABAP developers and technical teams to debug issues, apply SAP notes, and test enhancements.Manage change controls, including Unit Testing, Integration Testing, and coordinating User Acceptance Testing (UAT) with key business users. 4. Team Leadership & Stakeholder Management Act as the primary point of contact for business stakeholders regarding PTM processes.Mentor, guide, and cross-train junior functional consultants.Provide executive status reporting, highlighting system performance, ticket trends, and operational KPIs. Required Qualifications Experience: 8+ years of core SAP functional experience, with a minimum of 2 years in a Lead role supporting SAP S/4HANA. Domain Knowledge: Deep understanding of Plan-to-Produce, Make-to-Order (MTO), Make-to-Stock (MTS), and Quality Management processes. Integration: Proven, hands-on understanding of integration points with MM, SD, FI, CO, and PP-PI. Soft Skills: Exceptional analytical skills, strong ability to manage conflict, and excellent written and verbal communication. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. 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Experience Level Senior Level