క్వాలిటీ అనలిస్ట్

Teleminds Infotech is hiring a Call Quality Analyst to join our growing team

Eligibility Criteria

• Age: 20–30 years

• Candidates must be residing in or around Kolkata

• Must have excellent verbal and written English communication skills

• Should not be pursuing any full-time or part-time education

• Freshers are welcome to apply

• Candidates with experience in International Call Center/BPO will be preferred

Roles & Responsibilities

• Monitor and evaluate customer interactions in call to ensure quality standards are met

• Conduct call audits and provide constructive feedback to agents

• Identify process improvement opportunities

• Work closely with operations and training teams to improve overall performance

Shift Timings

The role requires working in rotational shifts based on business requirements:

• 8:00 AM – 6:00 PM

• 3:00 PM – 12:00 AM (Male candidates only)

• 6:00 AM – 3:00 PM

Weekly Off: Sunday (Fixed)

Salary

• Freshers: ₹16,000 – ₹18,000 per month

• Experienced Candidates: Up to ₹25,000 per month (based on experience and interview performance)

Benefits

• Pick-up and drop facility available as per shift timing

• Fixed Sunday off

• Growth opportunities in a professional international BPO environment.

CALL FOR IMMEDIATE INTERVIEW AND JOINING HR AJANTA (9073625086)

• It is a Full Time తయారీ job for candidates with 0 - 2 years of experience.