We are looking for a Customer Relationship Manager to join our team at Hachi Foods & Snacks Private Limited. This position offers an in-hand salary of ₹15000 - ₹30000 and an opportunity to be part of a growing and essential industry.
Key Responsibilities:
# Handle client calls , WhatsApp, email communication
# Take and process client orders
# Regular & Timely follow up with customers for orders, feedback and payments
# Update call details and follow-ups in Excel reports.
# Prepare and send quotations & emails to potential clients.
# Ensure all customer queries and feedback are handled on time.
# Ensure a pleasant customer experience with On Time Delivery and clear constant communication.
# Coordinate with operations, production and dispatch
# Requirements:
# Fluent in English
# Comfortable speaking with clients
# Basic knowledge of Excel / Google Sheets
# 1–3 years experience in coordination / client handling / admin
# Responsible, responsive and proactive
# Attention to detail strong