Key Responsibilities
Operations & Administration
Supervise and support day-to-day operational activities to ensure smooth business execution.
Coordinate with internal departments and dealers to maintain process efficiency and consistency.
Manage backend documentation, records, and operational compliance.
Handle Head Office administrative activities and support office operations.
Track and monitor office operational expenses.
Dealer Coordination & Channel Support
Coordinate with dealers for Trade Certificate applications, renewals, and related compliance requirements.
Register new dealerships and maintain dealer documentation records.
Prepare and issue Letters of Intent (LOI) for new dealers.
Handle dealer queries and provide operational support as required.
Prepare monthly dealer reports/sheets and submit them to management.
Homologation & Regulatory Compliance
Ensure compliance and documentation related to Form 22, Form 16A, covering letters, and other statutory requirements.
Support vehicle registration processes and Trade Certificate issuance for channel partners.
Manage and update product specifications, inventory details, and pricing information on relevant portals.
Finance & Insurance Coordination
Handle dealer-related queries regarding Finance and coordinate issue resolution.
Open finance codes, complete dealer mapping, and support finance scheme implementation.
Manage dealer debit note-related information and documentation.
Coordinate with financial institutions, NBFCs, and banking partners for dealer-related activities.
Support insurance enrolment processes and maintain channel insurance records.
Vendor & Portal Management
Register dealers for Rosmerta number plate services and related portal activities.
Maintain dealer data and portal records with accuracy and compliance.
Ensure timely updates and document management across all operational portals.
Government E-Marketplace (GeM) Operations
Prepare, review, and manage online tenders on the GeM portal.
Upload product offerings and ensure timely closure of Non-Conformities (NCs) raised by GeM administrators.
Monitor GeM activities and maintain compliance with tender requirements.
Reporting & Documentation
Prepare periodic reports, MIS, and operational updates for management review.
Ensure all documentation is complete, accurate, and readily available for audits and business requirements.
Additional Responsibilities
Perform other coordination, communication, and operational support activities as assigned by management.
Support cross-functional projects and process improvement initiatives.