Grievance Redressal Officer

Grievance Redressal Officer-HO & SUPPORT-Grievance Redressal - Responsible for addressing and resolving grievances raised by customers or employees. - Acts as a liaison between the organization and complainants to ensure fair and timely resolution. - Requires strong communication and problem-solving skills to handle sensitive issues effectively. - Typically involves understanding regulatory and compliance frameworks related to grievance management. - The role is crucial for maintaining organizational reputation and ensuring customer satisfaction. - Works closely with various departments to investigate and resolve complaints. - Requires attention to detail and ability to manage confidential information. - May involve preparing reports and documentation related to grievance cases. - The position is based in Mumbai and involves office-based work. - Suitable for candidates with experience in legal, compliance, or customer grievance handling functions.