Check and pack customer orders accurately and efficiently.
Assemble premium gift sets and ensure all components are included.
Conduct quality checks of books, journals, pens, boxes and packaging before dispatch.
Verify orders, invoices, shipping labels and customer details.
Prepare orders for courier pickup and ensure timely dispatch.
Maintain inventory of products and packing materials.
Maintain cleanliness and organisation of the packing/storage area.
Handle returns, replacements and damaged products as required.
Coordinate with the operations/team to ensure smooth order fulfilment.