Job Title: IT Executive
Department: Information Technology
Reports To: IT Manager / Head of IT
Location: [Company Location]
Job Summary
The IT Executive is responsible for managing and supporting the organization's IT infrastructure, hardware, software, networks, and end-user systems. The role ensures smooth IT operations, provides technical support, maintains security standards, and assists in implementing technology solutions to improve business efficiency.
Key Responsibilities
IT Support & Helpdesk
Provide technical support to employees for hardware, software, and network-related issues.
Install, configure, and maintain desktops, laptops, printers, and peripherals.
Troubleshoot system, application, and connectivity problems.
Manage user accounts, passwords, and access permissions.
Key Skills
Technical Support & Helpdesk Management
Network Administration
System Administration
Hardware & Software Installation and Maintenance
CCTV Monitoring and Surveillance Systems
CCTV Camera Installation, Configuration & Troubleshooting
DVR/NVR Management and Video Recording Systems
Access Control Systems Management
Cybersecurity Awareness
IT Asset Management
Cloud Technologies (Microsoft 365, Azure)
Vendor Coordination
Documentation & Reporting
Problem Solving & Troubleshooting
Communication and Customer Service Skills