Desktop Support Engineer / Technician

 A 2-wheeler is mandatory because this is field + inside work.

 Install, configure, maintain desktop computers, laptops, operating systems, and

applications.

 Diagnose and troubleshoot hardware, software, and network-related issues.

 Provide on-site and remote technical support to end users. Configure and manage IP settings.

LAN, WAN, and basic networking.

 Set up and maintain user accounts, access permissions, and file-sharing systems.

 Support printers, scanners, CCTV cameras, IP cameras, and other peripherals.

 Ensure system security through antivirus updates, patches, and regular monitoring.

 Maintain IT asset inventory and update documentation for hardware and software.

 Support email configuration, video conferencing systems, and office connectivity.

 Coordinate with vendors for hardware repairs, replacements, and software licensing.

 Perform routine system backups and assist with disaster recovery activities. Assist in IT

projects such as system upgrades, migrations, and new deployments.

 Provide field/on-site support to clients as and when required.

What We’re Looking For:

 2–6 years of experience in desktop support or IT support roles

 Strong knowledge of Windows OS, desktop hardware, and troubleshooting

 Basic understanding of networking (IP configuration, LAN/WAN, file sharing)

 Experience with printers, CCTV cameras, and peripheral devices

 Good communication and customer-handling skills

 Ability to work independently and manage multiple tasks

• It is a Full Time ఐటి / సాఫ్ట్వేర్ / డేటా విశ్లేషక job for candidates with 2 - 6+ years Experience.