Roles & Responsibilities:
Supervise daily activities of staff and workers.
Maintain attendance, shift allocation, and manpower planning.
Ensure work is completed on time and as per company standards.
Monitor staff discipline, grooming, and performance.
Handle customer or client complaints professionally.
Coordinate with management regarding operational requirements.
Maintain reports, registers, and documentation.
Ensure safety procedures and company policies are followed.
Train and guide new employees.
Conduct regular inspections of work areas.