Supervisor

Key Responsibilities

Staff Management: Create work schedules, delegate daily cleaning tasks, and conduct training for new and existing staff.

Quality Control: Inspect guest rooms, common areas, and back-of-house facilities to ensure they meet the organization's cleanliness and hygiene standards.

Inventory & Supplies: Monitor the stock of cleaning chemicals, equipment, and linens. Reorder supplies as needed and ensure tools are used and stored safely.

Guest Relations: Address and resolve any guest complaints or special requests related to housekeeping services.

Safety & Compliance: Enforce health and safety regulations, ensuring staff follow protocols (e.g., using protective gear and handling hazardous chemicals).

Cross-Department Coordination: Work with the maintenance department to report and track repairs, and coordinate with the front desk on room status updates.

Required Skills & Qualifications Leadership:
Strong ability to motivate teams, resolve conflicts, and manage performance.
Time Management: Highly organized with the ability to manage workloads and meet strict room turnover times.
Communication: Clear written and verbal communication to effectively interact with guests and provide instructions to team members.
Attention to Detail: Excellent quality control and a keen eye for spotting missed cleaning areas.