We are looking for an energetic and detail-oriented Facility Manager to lead the day-to-day operations of our Darkstore Hub and ensure smooth pickup, delivery, and hub operations.
✅ Key Responsibilities:
• Assign pickups and deliveries to riders zone-wise and slot-wise.
• Ensure timely completion of daily operational tasks.
• Manage cloth sorting, ironing flow, packing, and dispatch operations.
• Monitor token arrangement systems and ironing quality standards.
• Supervise delivery activities across assigned zones.
• Conduct daily briefings with ironers and delivery executives.
• Manage attendance, weekly rosters, and team performance.
• Track operational KPIs including dispatch timelines, service quality, and turnaround time.
• Handle customer escalations and resolve on-ground issues promptly.
• Optimize routes and zone operations for maximum efficiency.
🎯 Requirements:
• 1–3 years of experience in logistics, darkstore operations, delivery hubs, or similar operations roles.
• Experience managing teams of 10+ people.
• Strong leadership, communication, and problem-solving skills.
• Comfortable working in a fast-paced startup environment.
• Knowledge of route planning and basic technology tools.
💼 What We're Looking For:
A hands-on leader who can drive operational excellence, motivate teams, and ensure a seamless customer experience.
📞 Interested candidates can share their resume or contact us for more details.