A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
10,000 - 10,000 /నెల
Puthur Infotech Private Limited
Gandhi Nagar, మంగళూరు
ఐటి / హార్డ్వేర్ / నెట్వర్క్ ఇంజనీర్ లో 0 - 6+ ఏళ్లు అనుభవం
ఫుల్ టైమ్
User Support: Respond to and resolve technical issues via multiple channels (phone, email, remote, in-person) for hardware, software, and network problems.
Installation & Configuration: Set up, install, and maintain desktops, laptops, printers, scanners, mobile devices, and network equipment.
Troubleshooting: Diagnose system failures, identify root causes, and resolve issues with operating systems, applications, and connectivity.
Inventory & Asset Management: Maintain records of hardware, software, and licenses, and manage procurement/retirement of tech.
User Training: Provide basic training and orientation to end-users on new systems and software.
Documentation: Log support tickets, document solutions, and maintain IT knowledge bases.
Security: Implement basic security measures and manage user accounts and permissions.
Escalation: Escalate complex problems to senior IT teams when necessary.
