IT Technician/Network Technician

Key Responsibilities: 

• Provide complete end user support including video conferencing.

• Install, configure, and maintain operating systems, and hardware. 

• Monitor system performance and ensure reliability and availability of systems. 

• Perform regular system backups and ensure data integrity and security. 

• Troubleshoot and resolve hardware and software issues in a timely manner. 

• Implement and maintain security measures to protect the organization’s data. 

• Document system configurations, procedures, and policies. 

• Provide end-to-end technical support and guidance to users as needed. 

• Stay up to date with the latest technology trends and best practices. 

Qualifications: 

• Graduation in computer science, Information Technology, or a related field (or equivalent experience). 

• Proven experience as a System or Network Engineer or similar. 

• Knowledge of Windows and iOS Operating system

• Knowledge of IT infrastructure, including Domain and Workgroup models. 

• Familiarity with Office 365 services (Emails, Teams, SharePoint, One Drive) and backup software. 

• Experience with video conferencing software (Zoom, Teams, Webex, ReadAI). 

• Knowledge of network printers

• Familiarity with Mobile devices 

• Knowledge of office components (Adobe, Liquid Text, Read AI). 

• Experience with endpoint security software (SentinelOne). 

• Familiarity with IT policy and asset management. 

Preferred Skills: 

• Excellent analytical and problem-solving skills. 

• Strong communication skills and the ability to work collaboratively. 

• It is a Full Time ఐటి / హార్డ్‌వేర్ / నెట్‌వర్క్ ఇంజనీర్ job for candidates with 2 - 6 years of experience.