IT System Admin

IT System Administrator

Location: Saibaba Colony, Coimbatore (CBE)
Experience: 1–2 Years
Shift: Day Shift (9:30 AM – 6:30 PM)
Working Days: Monday to Saturday
Joining: Immediate Joiners Preferred

Job Summary

We are looking for a proactive and skilled IT System Administrator to manage and support the organisation's IT infrastructure. The role involves handling both hardware and software issues (50%) along with networking, server administration, and firewall management (50%). Candidates with experience supporting BPO environments will have an added advantage.

Key Responsibilities

Hardware & Software Support (50%)

• Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.

• Troubleshoot hardware, operating system, and application-related issues.

• Provide technical support to end users and resolve IT tickets within defined SLAs.

• Install, upgrade, and maintain software applications and antivirus solutions.

• Manage user accounts, email configurations, and system access permissions.

• Perform regular system maintenance and health checks.

Networking, Server & Firewall Management (50%)

• Monitor and maintain LAN, WAN, Wi-Fi, and internet connectivity.

• Configure and troubleshoot switches, routers, and network devices.

• Manage Windows/Linux servers and ensure optimal performance.

• Perform server backup, restoration, and routine maintenance activities.

• Configure, monitor, and troubleshoot firewall policies and security settings.

• Monitor network performance and ensure uptime and security compliance.

• Coordinate with vendors/ISPs for issue resolution when required.

Required Skills

• Strong knowledge of Windows/ Ubuntu/Open Source Operating Systems and Microsoft Office applications.

• Hands-on experience in desktop and laptop troubleshooting.

• Basic to intermediate knowledge of networking concepts (TCP/IP, DNS, DHCP, VLAN, VPN).

• Experience in server administration and maintenance.

• Knowledge of firewall configuration and network security.

• Good troubleshooting and problem-solving skills.

• Strong communication and user support abilities.

Preferred Qualifications

• Bachelor's Degree/Diploma in Computer Science, Information Technology, or related field.

• 1–2 years of experience as a System Administrator, IT Support Engineer, or similar role.

• Experience in a BPO or call centre environment will be an added advantage.

• Certifications such as CCNA, MCSA, MCSE, or equivalent are desirable.

• It is a Full Time ఐటి / హార్డ్‌వేర్ / నెట్‌వర్క్ ఇంజనీర్ job for candidates with 1 - 4 years of experience.