ఐటీ ప్రొఫెషనల్

Key Responsibilities

• Provide day-to-day technical support to employees for computer, laptop, printer, and other IT-related issues.

• Troubleshoot hardware and software problems and resolve them within the required timeframe.

• Handle basic networking issues, including LAN connectivity, Wi-Fi, and internet access.

• Install, configure, and maintain computer systems, laptops, printers, and other IT peripherals.

• Install and update operating systems, drivers, antivirus software, and other required applications.

• Diagnose and resolve printer-related issues, including connectivity, configuration, and printing errors.

• Assist employees with email configuration, software installation, and basic technical queries.

• Maintain IT equipment inventory and update records of issued and available assets.

• Coordinate with external vendors for hardware repairs, maintenance, and technical support whenever required.

• Ensure proper functioning and routine maintenance of IT systems and equipment.

• Maintain records of IT complaints, troubleshooting activities, and issue resolution.

• Support basic data backup and IT security practices as per company guidelines.
  

Required Skills & Qualifications

• Graduate or Diploma holder in Computer Science, Information Technology, or a related field.

• 1–2 years of relevant experience in IT support, desktop support, or a similar role.

• Practical knowledge of computer and laptop hardware troubleshooting.

• Basic understanding of networking, LAN, Wi-Fi, routers, switches, and internet connectivity.

• Hands-on experience in troubleshooting printer and scanner issues.

• Basic knowledge of Windows operating systems, software installation, and driver configuration.

• Ability to identify technical problems and resolve routine issues independently.

• Good communication skills and a service-oriented approach.

• Willingness to provide on-site technical support to employees as required.
  
  

• It is a Full Time ఐటి / హార్డ్‌వేర్ / నెట్‌వర్క్ ఇంజనీర్ job for candidates with 1 - 2 years of experience.