Job Title: IT Support Specialist - Call Center (Night Shift)
Job Summary:
We're looking for an IT Support Specialist to join our call center team on night shifts (Mon-Fri, 7pm-5am). You'll troubleshoot and resolve tech issues, handle tickets, and ensure smooth operations.
Responsibilities:
- Resolve user tech issues via phone/chat/email
- Troubleshoot hardware/software/network problems (password resets, printer issues, etc.)
- Handle ticket management and ensure timely resolution
- Support new staff onboarding
- Focus on problem-solving and technical expertise
Salary: ₹15,000 - ₹25,000
Shift: Night shift (7pm-5am), Mon-Fri
Fixed shift