IT Hardware Engineer

Company Description

K2India is a New Delhi-based multidisciplinary design and architectural firm established in 2010 by Sunita Kohli (Padma Shri, 1992) and architect Kohelika Kohli. The firm integrates architecture, interior design, and furniture manufacturing under one cohesive brand. K2India is committed to excellence and quality, emphasizing the impact of design on improving life in various environments, such as workplaces, homes, and public spaces. Their design philosophy is grounded in creating unified and meaningful spaces that enhance personal and communal life.

About the Role

We are looking for a proactive, technically capable, and dependable IT Manager & Systems Administrator to oversee the complete IT and digital infrastructure across our office, factory, and select management residential systems. The role requires a hands-on individual who can independently manage day-to-day IT operations, troubleshoot technical issues, maintain network and backup systems, oversee security infrastructure, and support a largely Apple-based design studio environment.

Key Responsibilities

1. IT Infrastructure & Systems Management

Manage and maintain all office and factory computer systems, networks, peripherals, and shared infrastructure. Oversee approximately 30–40 systems across multiple locations. Ensure smooth functioning of office server systems, shared storage systems, cloud backup systems, network-attached storage systems, and factory workstation systems.

2. Apple Ecosystem & Device Management

Strong working knowledge of MacBooks, iMacs, Mac Studio systems, iPads, iPhones, and Apple ecosystem integrations. Configure and troubleshoot Apple ID syncing, AirDrop/iCloud workflows, device migration and setup, cross-device integrations, and backup/restore processes.

3. Hardware Procurement & Technical Advisory

Advise management regarding new computer purchases, system upgrades, storage requirements, UPS systems, networking equipment, and peripheral devices. Compare systems based on performance, budget, longevity, and upgradeability for architecture and design workflows.

4. Technical Support & Troubleshooting

Provide day-to-day troubleshooting support for computers, printers, WIFI, internet connectivity, server access, backup systems, and peripheral devices across Windows and macOS environments.

5. Network, Internet & WIFI Management

Monitor and troubleshoot WIFI connectivity, router and switch performance, internet disruptions, and internal networking issues. Coordinate with internet service providers and networking vendors.

6. Security Systems & Surveillance

Oversee CCTV camera systems, NVR/DVR recording systems, security storage systems, biometric attendance systems, and Apple Capsule-related residential systems. Coordinate maintenance and repairs with vendors.

7. Software, Licensing & Subscription Management

Maintain records of software licenses, renewals, subscription dates, device inventories, and warranty periods. Coordinate license renewals and negotiate pricing with vendors.

8. Data Backup & Digital Security

Ensure regular and reliable data backup systems are functioning correctly, including cloud backups, local backups, and redundancy systems. Conduct periodic backup verification checks.

9. IT Asset & Inventory Management

Maintain detailed records of system serial numbers, purchase dates, warranty periods, assigned employees, and repair/service history.

10. Access Control & Employee IT Management

Manage employee access permissions, email configurations, password resets, onboarding, and exit procedures for staff.

11. Vendor Coordination & External Liaison

Liaise with internet providers, CCTV vendors, software providers, hardware suppliers, biometric vendors, and external IT consultants. Follow up on repairs, quotations, and renewals.

Desired Skills & Experience Required:

3–6 years of experience in IT administration or systems management. Strong knowledge of Apple products and macOS environments. Good networking and WIFI troubleshooting capabilities. Experience handling small office servers and backup systems.

Preferred

Experience working with architecture, design, or creative studios. Familiarity with NAS systems and backup workflows. Understanding of design software environments and rendering workflows.

Personal Attributes

Responsible and trustworthy, solution-oriented, calm under pressure, organized, detail-oriented, proactive, and capable of communicating technical matters clearly to non-technical staff.

Working Structure

Based primarily out of the Delhi office with periodic visits to the factory and other locations. Occasional support may be required for residential systems linked to management infrastructure.

Growth Potential

This role has the potential to evolve into a larger digital infrastructure and technology management position as the organization expands.

For more information contact us at hr@k2india.com OR +91 9560411772 (Ms. Nancy - HR HEAD - K2)

• It is a Full Time ఐటి / హార్డ్‌వేర్ / నెట్‌వర్క్ ఇంజనీర్ job for candidates with 3 - 6+ years Experience.