A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
10,000 - 14,000 /నెల
Realtime Biometrics India Private Limited
Gajraula, అమ్రోహా
ఐటి / హార్డ్వేర్ / నెట్వర్క్ ఇంజనీర్ లో 0 - 1 ఏళ్లు అనుభవం
ఫుల్ టైమ్
The Desktop Support Executive is responsible for providing technical assistance and support to end users for hardware, software, and network-related issues. The role ensures smooth day-to-day IT operations by diagnosing, troubleshooting, and resolving technical problems efficiently.
Provide first-level technical support for desktops, laptops, printers, and peripherals
Install, configure, and maintain operating systems (Windows/macOS) and software applications
Troubleshoot hardware, software, and basic network issues
Manage user accounts, passwords, and access permissions
Perform system upgrades, patches, and regular maintenance
Handle antivirus updates and basic security checks
Maintain IT asset inventory and documentation
Coordinate with vendors and higher-level support teams when required
Ensure timely resolution of tickets and user satisfaction
Diploma / Bachelor’s degree in IT, Computer Science, or related field
0–1 years of experience in desktop/technical support
Strong knowledge of Windows OS, MS Office, and basic networking
Familiarity with LAN/WAN, TCP/IP, DNS, DHCP
Basic understanding of Active Directory and ticketing tools
Good problem-solving and communication skills
