డెస్క్‌టాప్ సపోర్ట్ ఇంజనీర్

Technical support 

Work From Office Only

This role is designed for individuals with a strong background in infrastructure and cloud services who can thrive in a 24/7 fast-paced environment.

​Key Details

​Locations: Chennai / Indore

​Salary: Up to 6 Lakhs LPA

​Work Schedule: 5 days working with 2 days rotational off

​Shift Requirement: Must be comfortable with a 24/7 environment, including night shifts and weekends.

​Mandatory Skills & Qualifications

​Language Proficiency: B2 Proficiency (Common European Framework of Reference for Languages).

​Communication: Excellent verbal and written communication skills.

​Technical Literacy: Strong chat and typing skills.

​Experience: • Minimum 6+ months of experience in Infra, Storage, and Service Desk.

​Proven experience in core tech support projects.

​Core Responsibilities

​Technical Troubleshooting: Handling product troubleshooting and resolving complex technical issues.

​Ticket Management: Managing and resolving support tickets efficiently.

​Cloud & Tools: Applying knowledge of ticketing tools, ITIL frameworks, and cloud platforms (AWS, Azure, and Google Cloud).

• It is a Full Time ఐటి / హార్డ్‌వేర్ / నెట్‌వర్క్ ఇంజనీర్ job for candidates with 6 months - 4 years of experience.