Desktop Support Engineer

We are looking for a Desktop Support engineer to join our team to resolve hardware & network issues and maintain overall IT infrastructure

Experience: Minimum 6 months to 1 yr

Education: B.sc, BCA, B.Tech or Diploma

Location : Mumbai - Vikhroli- Work from office only

(Monday to Friday and 2nd & 4th Saturday is working)

Responsibility:

OS Installation and Troubleshooting(Local machine and servers)

Good understanding of DHCP, DNS, Mail server
Configure Outlook, PST and OST, SLA, MS Outlook

Provide Support to End User on daily basic hardware, software, network and mailing related issues occur in work environment. Remote support through Team Viewer, VNC

Remote Desktop to solve Windows and Software issue

MS outlook user account configuration , backup / restore mail and troubleshooting

Asset allocation and inventory reports.If required need to visit client location to handover the laptop to team members working at client site
Manage shared folder and devices through permission

Regular Backup of system data

Maintaining firewall and load balancer

Troubleshooting Wi-Fi and local area network

Troubleshooting updating and installing patches for software applications.

System installations, upgrades, and maintenance procedures to prevent service outages. Installing and troubleshooting network and local printer.

Monitoring the complete network and providing appropriate solutions.

Good Knowledge of Computer Hardware & Software

Creating maintaining the network and troubleshooting the network related issues.

• It is a Full Time ఐటి / హార్డ్‌వేర్ / నెట్‌వర్క్ ఇంజనీర్ job for candidates with 6 months - 1 years of experience.