డెస్క్‌టాప్ సపోర్ట్ ఇంజనీర్

Executive – IT (IT)

About us: Pay Point India Network Pvt. Ltd. is among the reputed names in the business of Financial Inclusion, Financial Services and Retail services. We are business correspondent for State Bank of India supporting 4500+ SBI Customer Service Points.

Pay Point India, the company established in 2008 has now 125+ service providers and a retail network of 100000+ retailers offering consumers a quick and easy, single stop access to financial services such as AEPS & remittance/money transfer and a wide array of fast-moving consumer service, like Utility bill payments, DTH/mobile recharges, Travel booking, Pan card services, Insurance etc.

Company Website: www.paypointindia.com

Role & Responsibilities

Installation, configuration & Troubleshooting of all types of Hardware and software application installation.
• Video Conference Devices
• Basic knowledge of MAC devices
• Windows 11, 10 OS Installation, configuration & troubleshooting of Desktop/Laptop.
• Managing, backup & recovering User Data.
• Installation, configuration & troubleshooting of Printers & Scanners.
• Ability to multi-task with strong attention to detail.
• Installation and Configuration of Windows-Based Operating Systems ( Windows 10, 11 ).
• network settings for TCP/IP and internet Setup.
• Troubleshooting of all types of Hardware and Software applications problems.
• Configuring & Troubleshooting of Printers, Scanner & LAN-related issues reported by users.
• Maintenance and Troubleshooting of connectivity problems. .
• Remotely resolving application problems & network problems and mail

• Proven experience as a Desktop Support Engineer, Technical Support Engineer or similar rol
• Basic Networking, Windows desktop troubleshooting, Hardware Support
• Should have good knowledge of Windows Application Level. Troubleshooting for Server/Desktop
• Basic networking knowledge with switches/Routers and OSI Models.
• Basic Working knowledge in AD, DHCP, DNS, TCP/IP Networking File/Print Server.
• Should have basic knowledge of different Antivirus Applications

• Ability to work after hours and travel when necessary.

Requirements

· Bachelor’s degree in computer science or information technology or Diploma in Hardware Networking .

· Proven 2+ Years work experience as a desktop support engineer or support technician.

· Knowledge of popular operating systems, software applications, and remote connection systems.

· Ability to solve complex hardware and software issues.

· Excellent interpersonal skills.

· Good written and verbal communication skills.

Interested candidates can share their resume on 9004364018 or on tara.varshney@paypointindia.net

• It is a Full Time ఐటి / హార్డ్‌వేర్ / నెట్‌వర్క్ ఇంజనీర్ job for candidates with 1 - 5 years of experience.