ob Responsibilities:
Provide technical support to employees for desktop, laptop, and IT-related issues.
Troubleshoot hardware, software, printer, and peripheral-related problems.
Install and configure operating systems, software, and applications.
Troubleshoot basic LAN, Wi-Fi, and network connectivity issues.
Set up computers and systems for new employees.
Maintain IT equipment and inventory records.
Handle and resolve IT support tickets and user queries.
Escalate complex technical issues to the senior IT/network team when required.