డెస్క్‌టాప్ సపోర్ట్ ఇంజనీర్

We are looking for a Desktop Support Engineer to join our team software one to resolve hardware & network issues and maintain overall IT infrastructure. This role offers an in-hand salary of ₹20000 - ₹25000 and a chance to work in a technology-driven environment.

Key Responsibilities:

• Set up and maintain computer systems, networks and hardware

• Diagnose and fix hardware/software issues

• Monitor network performance and resolve connectivity problems

• Install and configure operating systems and security tools

• Maintain documentation for IT procedures and system updates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. Hands-on knowledge of operating systems, routers, LAN/WAN and diagnostic tools is essential.ease find the JD below for your reference.

Respond to and resolve basic Office 365 issues (password resets, login problems, mailbox access, Teams/OneDrive sync issues, etc.).

Provide support for Outlook configuration, email delivery issues, and calendar management.

Assist users with Teams meetings, chat, and collaboration features.

Guide users on SharePoint and OneDrive file access and sharing.

Log, track, and update incidents and service requests in the ticketing system.

Escalate unresolved or complex issues to L2/L3 support as per defined procedures.

Document solutions and contribute to the knowledge base.

Ensure excellent customer service and communication throughout the support process

Company Name- Software One.

Job role- Tech Support or Desktop Engineer

• It is a Full Time ఐటి / హార్డ్‌వేర్ / నెట్‌వర్క్ ఇంజనీర్ job for candidates with 6 months - 1 years of experience.