A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
16,500 - 16,500 /నెల
Cloudline Infotech
మహదేవపుర, బెంగళూరు
ఐటి / హార్డ్వేర్ / నెట్వర్క్ ఇంజనీర్ లో 0 - 2 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Company Overview
We are expanding our service team and looking for 10 dedicated field hardware Support Engineers to provide exceptional warranty services for Lenovo products. If you are passionate about hardware diagnostics, troubleshooting, and delivering top-tier customer satisfaction, we want you on our team.
Position Summary
Job Title: field service Engineer (Lenovo Warranty Services)
Number of Openings: 10
Date of Posting: July 6, 2026
Job Type: Full-time
Location: [Mahadevapura]
Key Responsibilities
As a Lenovo Warranty Services Specialist, your daily responsibilities will include:
Hardware Diagnostics & Replacement: Accurately identifying faulty components and performing precise parts replacements (including motherboards, keyboards, LCD screens, RAM, SSDs, and batteries) on Lenovo laptops (ThinkPad, IdeaPad, Yoga, Legion).
Software & Driver Management: Diagnosing OS issues, performing clean installations, and managing system updates, BIOS flashes, and Lenovo-specific driver updates.
Troubleshooting: Systematically diagnosing hardware failures, Blue Screen of Death (BSOD) errors, power issues, and connectivity anomalies.
Warranty Validation: Reviewing customer warranty status, documenting case logs, and ensuring repairs align with Lenovo’s service level agreements (SLAs).
Required Skills & Qualifications
We are looking for candidates who possess:
Hands-on Hardware Experience: Proven experience in disassembling and reassembling laptops, specifically replacing delicate internal components.
Technical Troubleshooting: Strong understanding of Windows OS environments, device managers, and troubleshooting methodologies.
Driver & Software Proficiency: Familiarity with Lenovo Vantage, system deployment tools, and manual driver updates.
Certifications (Preferred but not mandatory): CompTIA A+, Lenovo Certified Service Technician (LCST), or equivalent hardware certifications.
Soft Skills: Excellent problem-solving skills, attention to detail, and a customer-first mindset.
What We Offer
Competitive salary and performance-based incentives.
Lenovo technical training and certification pathways.
A dynamic, growth-oriented work environment.
