Assistant Manager - IT Infrastructure & Operations

Assistant Manager Responsibilities Manage end-to-end IT operations, infrastructure, network, telecom, and user support services across Khavda project locations. Ensure high availability and performance of IT infrastructure, including servers, storage, network, Wi-Fi, MPLS, and end-user devices. Manage IT governance activities including vendor management, contract management, SLA monitoring, AMC/warranty management, and procurement coordination. Support IT budgeting, cost optimization, asset planning, and infrastructure capacity management. Lead IT requirement analysis, planning, and execution for new project sites, offices, control rooms, and substations. Ensure uninterrupted operation of business-critical applications and IT services. Support implementation and enhancement of IT infrastructure, digital initiatives, and automation solutions. Manage and support telecom connectivity, fiber network expansion, and mobile tower infrastructure. Manage IT service delivery through ITSM tools (ServiceNow/ManageEngine), monitor SLA compliance, and generate operational MIS reports. Maintain CMDB records and ensure accurate IT asset lifecycle management. Manage data center operations, backup systems, disaster recovery readiness, server health monitoring, and storage infrastructure. Coordinate with OEMs, telecom service providers, and vendors for project execution and maintenance activities. Monitor IT security compliance across servers, networks, and end-user devices and ensure timely remediation of identified risks. Support implementation of network security solutions including firewalls, VPNs, access control policies, and security monitoring. Participate in review and implementation of infrastructure, network, and security designs for new projects and enhancement initiatives. Create SAP Purchase Requisitions (PR), coordinate PO processing, verify invoices, and track payment approvals. Support onboarding and offboarding activities, user access management, and asset allocation. Maintain technical documentation, SOPs, asset records, project reports, and audit compliance documents. Act as technical SME for network troubleshooting, infrastructure support, and connectivity-related issues Qualifications Qualification : BE/B.Tech (Computer Science / IT / Electronics) or MCA from a recognized institute Required Skills: IT Infrastructure Management Network Administration (LAN/WAN/Wi-Fi) Fiber Optic Network Management Data Center Operations IT Asset Management Vendor Management IT Service Management (ServiceNow / ManageEngine) Microsoft 365 Administration SAP PR/PO/GRN Process Invoice Verification & Procurement Coordination Project Management Documentation & Reporting Stakeholder Management Experience: 8-12 years of experience in IT Infrastructure & Operations. Experience in Renewable Energy, Manufacturing, Infrastructure, Industrial Projects, or Remote Site Operations. Hands-on experience with SAP PR/PO/GRN/Invoice processes, IT asset management, vendor management, and enterprise IT operations