Assistant Manager - Global Technology Services (GTS) Run

Assistant Manager-GTS Run Roles & responsibilities Own the engineering, availability, resiliency, performance, monitoring, and capacity planning for Audit portfolio applications. Ensure 99.0% or higher availability for critical Audit systems through proactive monitoring, alerting, and remediation. Apply DevOps methodologies to streamline infrastructure provisioning, operations, monitoring, and change management. Proactively monitor production environments to prevent failures, performance degradation, and capacity constraints. Lead incident response, problem management, and root cause analysis, including participation in a 24x7x365 follow‑the‑sun on‑call rotation. Collaborate with Engineering, Architecture, Cloud Platform Engineering, Security, and Business teams to build and operate scalable, reliable, and secure environments. Support compliance requirements, including backup, disaster recovery readiness, ITDR testing, and audit evidence collection. Coordinate disaster recovery planning, execution, and post‑incident reviews for Audit applications. Manage environment upgrades, deployments, change, incidents, vulnerability remediation, and end‑of‑life transitions. Optimize cloud infrastructure costs while maintaining performance, resiliency, and compliance objectives. Create, maintain, and continuously improve technical documentation, runbooks, and operational procedures. Lead and develop a globally distributed infrastructure team, ensuring clear ownership, accountability, and delivery quality. Advanced experience with Azure monitoring and observability tooling, including Azure Monitor, Application Insights /Log Analytics / KQL, Azure Managed Prometheus. SQL knowledge, including replication, backup/restore. Experience operating containerized workloads and cloud‑native architectures. Familiarity with FinOps practices and cost‑optimization strategies in Azure. This role is for you if you have the below Educational qualifications Bachelor's degree in Computer Science Work experience 6-8 Years of Experience Experience Level Mid Level