Key Responsibilities
Develop business with dealers, contractors, builders, architects, engineers, RMC companies and institutional customers.
Provide technical presentations and demonstrations on JSW Cement products and applications.
Conduct site visits and provide technical guidance for cement/concrete/mortar applications.
Support customers with mix design, raw-material evaluation and product selection.
Conduct mason and contractor training programs and product demonstrations.
Provide technical assistance during slab casting and structural construction activities.
Generate new leads and convert technical opportunities into sales.
Track competitor products, pricing, market activity and customer feedback.
Resolve customer complaints by coordinating with quality, R&D, production and sales teams.
Maintain relationships with key influencers such as architects, consultants, contractors and engineers.
Prepare daily/weekly reports covering customer visits, leads, conversions, technical complaints and market intelligence.
Achieve assigned sales volume, revenue, customer acquisition and market-development targets.
Use digital sales/CRM tools for customer tracking and field-force activity; JSW has digital platforms supporting dealer/customer orders, sales activity and market intelligence.