Job Title: Sales Representative
Department: Retail Sales
Location: Jethalpur Jewellery Showroom
Key Responsibilities:
Customer Service: Greet walk-in customers, understand their needs, and assist them in selecting jewellery pieces
Product Knowledge: Maintain strong knowledge of gold, silver, diamond, hallmark, carat, making charges, BIS standards and explain them to customers
Sales Targets: Achieve monthly sales targets and actively do upselling/cross-selling
Stock Handling: Showcase jewellery securely, manage display, and assist in daily stock checks
Billing & Payments: Generate bills, process cash/card/UPI payments, and handle invoices
After-Sales Service: Guide customers on repair, polishing, exchange/buyback policies
Showroom Maintenance: Keep displays clean, follow security protocols, maintain overall showroom presentation
Education: 12th pass/Graduate
Experience: 0-3 years. Freshers can apply. Prior jewellery/retail experience preferred
Languages: Fluent in Hindi, English, and local language
Skills: Excellent communication, trustworthy, good grooming, basic computer knowledge
Other: Ability to work in a team, handle target pressure, customer-focused attitude