Key Responsibilities
Digital Lead Management: Connect with online and digital leads rapidly (typically within a strict window like 10 minutes).
Time Split: Spend roughly 50% of the time on internal calling/coordination and 50% visiting customer locations for field demos and closing sales.
Product Sales & Upselling: Promote and sell Airtel Xstream Fiber, Wi-Fi packages, high-tier broadband, prepaid/postpaid SIM integrations, and Airtel Payments Bank ecosystem features.
KYC & Onboarding: Collect customer KYC documents on the field and upload them via internal Airtel apps.
Target Achievement: Meet strict daily and monthly sales conversion targets to prevent lead expiration