The Test Drive Executive for Two Wheelers is responsible for facilitating test rides for potential customers, ensuring a smooth and safe test drive experience. The role involves explaining vehicle features, promoting the product’s benefits, and assisting the sales team in converting test rides into sales. A customer-oriented approach and thorough knowledge of the products are essential.
Greet customers and assist them with scheduling and conducting test rides.
Explain the specifications, features, and benefits of different two-wheeler models.
Ensure proper documentation is collected from customers before the test ride (e.g., driving license).
Conduct pre-ride checks for vehicle safety and cleanliness.
Accompany customers during test rides if required.
Record customer feedback and share insights with the sales and marketing team.
Maintain a log of all test rides and vehicle condition.
Coordinate with the service team for regular maintenance and readiness of test drive units.
Promote safety guidelines and ensure compliance with road rules during test rides.
Assist the sales team in follow-up calls and post-test ride engagement.